Solution Focus in a Large Complex Organization
“Now we can see the cheese, not only the holes!” – Head of Strategy Project Interview with Susanne Burgstaller who is a Solution-Focused consultant, coach, and facilitator. She is founder… Read more »
Tag Archives: change
Explaining Solution Focus to an insurance actuary
My colleague Promod Sharma of Taxevity* is an insurance actuary. He wanted to hear via a typical client story about how I personally use the Solution Focus approach to help support… Read more »
Use Transparency to Clarify Problems, Build Solutions
Much has been said about the chronic need for transparency in government, on Wall Street, etc. The advocates of transparency like WikiLeaks see themselves as champions of the truth. Transparency… Read more »
Ever wondered about the cost of teams at war?
Just think of the negative ROI – the waste of time, money, motivation, innovation and productivity, (not too mention employee disengagement) caused by the inability to collaborate! Podcast Tips and tools on speeding… Read more »
How to Have Monkey-Free Meetings. A Better Questions Cheat Sheet
How do we be a solutions provider and a leader / influencer in meetings? You didn’t think there were so many better solutions-oriented questions to ask about a meeting, did you?… Read more »
Managers who kiss up, kick down.
The bad news? There’s not much you can do about them. The good news? You can manage your behaviour by figuring out where you want to go. Your manager has… Read more »
Nine questions your colleagues are too embarrassed to ask
Are some of your colleagues feeling stuck about making change happen? Here are some better questions to help your colleagues make change begin to happen. Maybe it’s time to stop… Read more »
De-escalate Confrontation To Create Engagement
Angry frustration surfaces within and between organizations and individuals all the time. Sometimes it escalates in ugly ways. Any person capable of angering you becomes your master; he can anger… Read more »
When Stuck, Small Change is Beautiful
Some people feel stuck when forces make the situation they face seem insurmountable. It doesn’t seem at all beautiful to them. I always begin the project briefing with the question:… Read more »
Pushing elephants through keyholes
But what if the elephant is stubborn, remains unengaged and reluctant to show that they are listening? They may be in flight, fight, or freeze mode so they likely are not listening to you. How do we support them so that they may actually move forward?