First, the old recipe for getting agreement: 1: Gather cross-sector experts to talk about the problem and boil the ocean. The problem with understanding something is that it gives us the illusion you can fix it. – Hart Blanton 2: Make sure they are speaking from their expert language silos, albeit it may sound like … Continue reading 4 Concrete Steps to get Diverse Experts to Agree on Change
Strategic co-creation planning…what’s that? Many organizations, particularly those in the for-profit SME and the NFP sectors have, until now, operated well on the outdated annual programme/budget basis. Now, downward pressure on income and/or funding is revealing the lack of organizational skills in both management and programme development and delivery. They are ineffective and/or inefficient for … Continue reading 4 Strategic Planning Co-creation Steps & Benefits
If you are an expert inside an organization or a consultant / supplier of knowledge services, you probably find it hard to resist offering opinions informed by your skills or process. All the more so when you are among your fellow experts. If you are preparing for a meeting, or debriefing at the end of … Continue reading Value Creation: Develop Solutions That Work for Clients
Much good work is being done to create organizations that have engaged leadership, employees, and customers through non-hierarchical (even holacratic*) approaches. Increasingly driven by creativity and self-governing processes, these businesses stand out in intensely competitive markets or sectors. Meanwhile, in some organizations – even those with an eye on the engagement approach – the problem … Continue reading To Improve Engagement, Eliminate Your Problem Analysis Virus.
On the one hand, the old line, ‘organizations are full of people anxious to be told what to do’ may still be true. Organizations are also full of people resenting hierarchy, or at least, wishing there was less of it, especially the hierarchy that generates politics. The hierarchical types usually ask, ‘Why won’t they do what … Continue reading When I Insist, You Resist. How Not To Create Engagement
Matt Ridley, the rational optimist, has a wish about, ‘economists versus ecologists and the limits to growth’: ‘If I could have one wish for the Earth’s environment, it would be to bring together the two tribes—to convene a grand powwow of ecologists and economists. I would pose them this simple question and not let them … Continue reading How to get understanding if not agreement
Fetishists, according to one dictionary definition, ‘pay excessive attention or attachment to something’. Recently, psychiatrist Ben Furman questioned if we fans of Solution Focus might have become a bit like the overzealous evangelist. Good question! A To be provocative, are some Solution Focus fans fetishists? If we espouse a core competence, (I’ve been practicing the … Continue reading Fetishists and Solution Focus
Interview with Michael Cardus of Create-Learning, Buffalo, NY: What three things please you most about your work in delivering Solution Focus to individuals and organizations? That it works. Co-discovering exceptions and putting differences to work. Solution Focus places the person and me on a team. A team that is serving their goal. We see their … Continue reading How to Apply Solution Focus Sustainably in Organizations
You know the game. Your phone rings during dinner. A researcher wants to, ‘Ask citizens a few questions about…’ What they are doing is phoning enough people to confirm the biases of a politician who’s determined to beat the opposition party … ultimately, to get re-elected. A day later a headline screams, ”Mayor xyz proclaims, … Continue reading Scrap the Polling: Better Questions for Politicians to Ask What Citizens Want
Yes, most problems are a construct. Think Y2K! The NY Times item ‘Much Ado About Nothing’ dramatizes how we make disasters out of nothing. In mid-1966, the media reported the imminent problem posed by computer experts who speculated all systems would crash at the stroke of the first hour of January 2000. On the day … Continue reading Most Problems Are A Construct. Mass Hysteria Can Be Useful.