I put this challenge out to all my worthy colleagues in the consulting business. Digging into your client’s problem won’t help clients find solutions that work for them. To clients… Read more »
How many people do you know who wouldn’t understand a win-win conversation if their life depended on it?
What do we mean by win-win? Both parties know how to assert their respective needs.
Want to get more out of strategic planning? Want to make it a creative, concrete way to move the organization move forward right away?
How many times have you seen a SWOT analysis tilting to one side because the Threats and Weaknesses outweighed the Strengths and Opportunities? Why do teams build their plans on the things they already know are not working? Here’s some of the solutions-driven questions used at the recent AMA strategic planning session:
Project planning is no longer an abstract process. Ujjwal Daga, Alan Kay, Purnendu Nayak, John Nicol and Venkat S. Somasundaram met to talk about how Solution Focus can help Project… Read more »
Gregory Bateson said, “Change is happening all the time…our role is to find useful change and amplify it.” Change management is a growing field. Even individuals are starting to think… Read more »
Do we know what our customers really want? Today, there’s so many ways to find out, but are we asking the right questions?
One factor to consider in our questions is the self-reliant customer. They can never be fully self-reliant – they do need you. But, consider this…