Guest blog post by Ujjwal Daga, a fine MBA student at Schulich School of Business. Ujjwal has an engineering background and spent several years in software development before signing up with Schulich.
Most organizations have a comprehensive Change Management Plan to address the changes to scope, schedule or budget of a project. Using this framework, the Project Managers try to quantify the impact of the changes and make decisions accordingly.
However, to succeed, they also need to have a clear picture of what is it they want to accomplish, engage the customers in the process, and address the ‘human side’ of change management. Steps forward in these areas will supplement the existing change tools and protocols and utilize the best of already working change approaches within the organization.
Projects initiate change and Project Managers can be considered as the change agents. We are seeing many examples of organizations collaborating with change partners, also known as ‘change management experts’ to facilitate the changes required to deliver projects. Solution Focus (which is the approach in ‘Fry the Monkeys – Create a Solution’ can be used to accelerate the Project Management changes – both strategic and human. It can help on a number of fronts:
- Help the Project Managers create a vision of the preferred future by asking the right questions
- Identify the elements (strengths, abilities and resources) of the desired future that are already present
- Help them take the small steps in the direction of the desired change, and achieve visible progress right away
- Seek innovative ways to engage the customers and external stakeholders
- Enable the individual groups of silos to discover the common goals, collaborate on the key priorities and arrive at shared solutions for change
What are your thoughts and comments on the emerging opportunity?