Wondering why last year, good things happened but your performance was just ‘OK’? Was it because many of the things that needed to change remained unchanged?
Wondering how to leverage your leadership style in a more productive way?
Wondering how you might better lead in letting your people to make the change happen?
Have you considered…
Changing the way you ask your questions?
Asking people not to bring you their problems, but to bring you their solutions instead?
Not addressing people’s questions with your own solutions?
Helping people clarify the problem by asking what they want to be different?
Asking people to think about the solution they want to create and own?
Being candid – saying difficult things and motivating people to get something done?
Acknowledging people’s idea and asking how it will be, a) useful to others, and b) how they plan to collaborate on the implementation?
Asking how to make people’s ideas fit within the strategy that others are working on?
Getting people to think about the outcomes for their solutions, not just the tactics?
Asking for solutions beyond people’s silos that will work for the customer?
Acting as a coach or mentor vs. a prescriber?
Support people in developing their own productive solutions by asking…
What’s worked until now?
What do you plan to do differently?
What small steps do you see yourself taking to make progress?
In support of this solution focused approach to better questions … change our assumptions about change (Coert Visser)…
If you’d like to help people run better meetings at which these questions are used to help make them be better engaged, productive and creating solutions, try my book Monkey-Free Meetings
“I’ve tried Kay’s Solution-Focus approach in a couple of cauldrons – Operationally, and Board-level Strategic Planning – and it never fails as a remedy against the paralysis of problem-indulgence.” Ray Verdon, Board Director, Canada