Archive › Strategy – Leadership – Management

To Improve Engagement, Eliminate Your Problem Analysis Virus.

Much good work is being done to create organizations that have engaged leadership, employees, and customers through non-hierarchical (even holacratic*) approaches. Increasingly driven by creativity and self-governing processes, these businesses stand out in intensely competitive markets or sectors. Meanwhile, in some organizations – even those with an eye on the engagement approach – the problem […]

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Just do it: Making Risk Easier

Risk avoidance is easy. Risk assessment and action is harder. The CMO had stuck his head in the marketing team’s door. They were anxiously discussing the merits of the organization’s proposed brand and customer experience position. He said, ‘Stop the discussion and get on with implementing it…now!’ One of the team said, ‘But the research […]

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When I Insist, You Resist. How Not To Create Engagement

On the one hand, the old line, ‘organizations are full of people anxious to be told what to do’ may still be true. Organizations are also full of people resenting hierarchy, or at least, wishing there was less of it, especially the hierarchy that generates politics. The hierarchical types usually ask, ‘Why won’t they do what […]

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How to bring transparency to, ‘That’s Not What We Wanted!’

We’ve all been there. You’ve worked hard to develop the presentation or proposal. During the meeting there’s shuffling of feet. Suddenly, a member of the team says, ‘This is interesting, but…’ The presenter of the bad news has only mild awareness that likely this situation arose because they were, a) under skilled at briefing, and/or b) […]

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To Tell, To Mentor, To Coach? That is the question!

‘Why is it that when I ask people to do something they don’t follow up?‘ This came from an exasperated leader of a volunteer group. The organizational setting was more cross-collaboration than hierarchical, but actions that lead to outcomes were no less essential to the success of the group. The leader and I talked about […]

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How to get understanding if not agreement

Matt Ridley, the rational optimist, has a wish about, ‘economists versus ecologists and the limits to growth’: ‘If I could have one wish for the Earth’s environment, it would be to bring together the two tribes—to convene a grand powwow of ecologists and economists. I would pose them this simple question and not let them […]

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7 Steps to Build Your Personal Brand Story…Now!

If you don’t think you need to pay attention to building your personal brand, just Google your name several different ways. Chances are, you’ll be surprised by what you find. Maybe nothing. Whether you’re employed or an independent knowledge capital worker, you need to define your brand or the world will define it for you […]

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Fetishists and Solution Focus

Fetishists, according to one dictionary definition, ‘pay excessive attention or attachment to something’. Recently, psychiatrist Ben Furman questioned if we fans of Solution Focus might have become a bit like the overzealous evangelist. Good question! A To be provocative, are some Solution Focus fans fetishists? If we espouse a core competence, (I’ve been practicing the […]

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Purposeful vs. Positive Thinking: It’s Not All Buttercups and Butterflies

Your team has acknowledged their positive thinking during the session. Still, among some of the team – the realists – grudging acceptance of positive thinking comes with, ‘but…’, or politely, ‘I need time to think about this.’ There’s growing acceptance in organizations that positive thinking is useful. The move towards it seems to driven by the other […]

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Solution Focus applications. Beyond theory and coaching

At a recent conference in Athens some Solution Focused enthusiasts from the world of HR said: ‘I love it, but how do I get the people around me using it?’ My response: ‘Try applying it in your projects, not on the people’.   Solution focus (SF) has been around for about 30 years. First, in the world […]

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