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Six Big Stakeholder Opportunities in Planning Strategy

Taking the potential for stress out of planning isn’t easy. In fact, though it’s usually unnecessary, anxiety is a reasonable thing to expect. Here’s an example of where an organization engaged various stakeholders in a series of collaborative events, collected feedback, insights, and suggestions and then turned them into a dynamic 3-year plan. What are the […]

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A Change Influencer in Public Sector Co-ordination Agencies

Many organizations are consciously trying to de-silo yet practice expertise is hard to let go of in complex environments. In particular, the public sector is subject to political, policy, program planning and budget influences that are hard to co-ordinate (Jonas, you call this paradoxical!). Despite this, what have you seen done to build capacity and create large-scale change?

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4 Strategic Planning Co-creation Steps & Benefits

Strategic co-creation planning…what’s that? Many organizations, particularly those in the for-profit SME and the NFP sectors have, until now, operated well on the outdated annual programme/budget basis. Now, downward pressure on income and/or funding is revealing the lack of organizational skills in both management and programme development and delivery. They are ineffective and/or inefficient for […]

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Autonomy Mastery Purpose: Engage them with Solution Focus

It’s not money that motivates people to better performance and satisfaction … according to Dan Pink. He says money is a motivator, but in a limited way. Surprisingly, it doesn’t encourage anything beyond getting the work done.   If in the first place you don’t pay people enough, they won’t be motivated at all. When […]

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Solution Focus in a Large Complex Organization

“Now we can see the cheese, not only the holes!” – Head of Strategy Project Interview with Susanne Burgstaller who is a Solution-Focused consultant, coach, and facilitator. She is founder and managing director of usolvit consultants GmbH and has just brought out her new book “Solution Focus in Organisations. Consulting and leading from the Future” […]

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Explaining Solution Focus to an insurance actuary

My colleague Promod Sharma of Taxevity* is an insurance actuary. He wanted to hear via a typical client story about how I personally use the Solution Focus approach to help support change in organizations. I was keen to give him a good example of the excellence of SF! Main topic: Small-steps lead to big change For […]

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Small-Steps and Prototypes To Create Better, then Bigger Change

Now that people are used to seeking change – correction, demanding it – we often find ourselves like the dog chasing and catching the car’s tailpipe. How do we manage big expectations and actually make something happen? I draw your attention to an article by one of my favourite big-picture thinkers, Matt Ridley*. In this one […]

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Value Creation: Develop Solutions That Work for Clients

If you are an expert inside an organization or a consultant / supplier of knowledge services, you probably find it hard to resist offering opinions informed by your skills or process. All the more so when you are among your fellow experts. If you are preparing for a meeting, or debriefing at the end of […]

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Sales Shadowing in Pharma Sales. An Application of Solution Focus

An interview: Olympia, we last heard from you about using SF to achieve and measure ROI in working with bank branch managers. The following project involved working with pharmaceutical sales people in the field, i.e., during client visits. 1. The project role involved shadowing the team. How was that useful to the sales team during […]

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ROI in the Application of Solution Focus in Banking

An interview: Olympia, welcome back. We’ve already heard from you about Solution Focus Mentoring in organizations. You work with a variety of organizations on projects using the Solution Focus approach to change and growth. You’ve been designing tailored leadership development programs blending coaching and mentoring in order to bring proven ROI (Return on Investment). Let’s focus […]

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