Alan Kay is a leader in Solution Focused practices in organizations. He has helped many organizations focus on solutions by asking better questions so that they can re-frame problems into solutions. He notes that his clients are the resource for change.
A former general manager in the marketing communications sector, his passion is to help clients focus on successful outcomes for their customers and stakeholders. He believes that organizational productivity increases can come from technology, but that people are a much greater source of opportunity in organizational effectiveness, and that ROI comes from people who can collaborate cross-functionally on solutions for the customer.
Alan was first trained in Solution Focus in late 1990s at Brief Therapy Training Centres International (Hincks Dellcrest Centre) and has been applying it in areas of strategic planning, customer experience, stakeholder consultation, organizational development and many other areas.
Alan teaches at the Schulich School of Business, York University. He is a founding member of SFCT, an association dedicated to quality development in Solution Focus and a frequent contributor to conferences on Solution Focus in organizations.
He also quite likes monkeys.